Start Drawing
EN

Tintfolk / SUPPORT

How does it help?
can we be?

Your questions, suggestions, and problems you encounter help improve Tintfolk.

Colorful pixel mailbox

Contact and Support

Describe your problem, share your suggestion, or ask a general question. For a technical problem, stating step by step what you did and what you saw makes the solution easier.

Your request is recorded in the Tintfolk support panel.

Your e-mail address is stored with your request and used to contact you when necessary. Privacy Policy

Fields marked with an asterisk (*) are required.

Technical issue details (optional)

What should you include when reporting an issue?

  1. Specify which page you are on

    Type the address of the page and the action you want to perform. For example, “when downloading PNG” or “when joining with an invitation code”.

  2. tell me what happened

    Share the steps you followed, the result you expected, and the error message you saw. If you can reproduce the problem, list the steps.

  3. Add device and browser information

    Specify whether you are using a phone or computer and your browser name. Hide your personal information and room invitation code in the screenshot.

Check out the guides first

You can find answers to drawing permission, room creation or export questions in the relevant guides.